Refund and Return Policy
At Pharmalegit.com, customer satisfaction is our priority. Please review our refund and return policy to ensure a seamless experience.
Eligibility for Returns
We accept returns under the following conditions:
- The product is unused, unopened, and in its original packaging.
- The return request is initiated within 7 days of receiving the product.
- Proof of purchase, such as an order confirmation or invoice, is provided.
Non-Returnable Items
Certain items are not eligible for return, including:
- Perishable goods (e.g., food supplements, medications).
- Products damaged due to misuse or mishandling.
- Items marked as non-returnable at the time of purchase.
Refund Process
If your return is approved, refunds will be processed as follows:
- Inspection: Upon receiving the returned item, our team will inspect it for eligibility.
- Refund Approval: Once approved, the refund will be processed within 5-7 business days.
- Refund Method: Refunds will be issued via the original payment method or as store credit, depending on your preference.
How to Initiate a Return or Refund
To request a return or refund, follow these steps:
- Contact our customer support team at [[email protected]] or call us at [Customer Support Number].
- Provide your order details and reason for return.
- Our team will guide you through the process and provide a return shipping label if applicable.
Shipping Costs
- Customers are responsible for return shipping costs unless the product received was defective or incorrect.
- Shipping fees for the original order are non-refundable.
Exchanges
We offer exchanges for defective or damaged products. Contact our support team to arrange an exchange.